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This store has earned the following certifications.
Water Filters / Water Filter Systems
[Improved 3-Stage Filtration] SimPure's 3-stage whole house water filter system is designed to provide optimal water quality. Our system features enhanced 2x2 O-Ring and brass fittings, reducing the risk of leaks and drips. Each filter bottle has a dual O-ring design for a superior seal at the connection points, ensuring maximum filtration efficiency.
[Visible Clear Housing] Our well water filter system includes NSF standard housing DB20P and a clear filter housing DB20C. This transparent design allows you to easily monitor the filter cartridge usage at any time, making it more convenient than traditional blue housing designs.
[Ultimate Home Filtration Solution] SimPure's home water filtration system is compatible with most 20" x 4.5" filter cartridges, providing exceptional quality from installation to ongoing use. It can supply your family with up to 150,000 gallons of clean water each year, ensuring you have reliable access to pure water.
[Longer Lifespan] The carbon filter has a lifespan of 3 to 6 months, while the sediment filter and GAC filter can last for 6 to 12 months. We recommend a water pressure between 25 to 90 psi and a temperature range of 41 to 100°F for optimal performance.
[18 Years of Expertise] SimPure has been a trusted water solution provider since 2006, established in the US. With over 18 years of industry experience, our professional customer service team is dedicated to supporting you every step of the way.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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